Automate and centrally control your distribution management with
Effective Date: 01.06.2025
Welcome to CA World Logistics ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website www.caworldlogistics.com and any associated services provided by CA World Logistics (collectively, the "Platform").
By accessing or using the Platform, you ("User", "you") agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.
CA World Logistics is a courier aggregation platform that allows users (individuals, businesses, sellers) to book logistics services from multiple courier partners for domestic and international shipments.
You must be at least 18 years old and capable of entering into legally binding contracts to use our Platform. By using our services, you represent and warrant that you meet these eligibility requirements.
We provide:
Integration with multiple courier service providers.
Order and shipment management.
Tracking and logistics support.
Rate comparison across couriers.
All logistics services are fulfilled by third-party courier partners. CA World Logistics does not take responsibility for the actual delivery of shipments.
You must register an account to use the platform.
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information.
You are solely responsible for all activities under your account.
All pickups, deliveries, delays, or losses are the responsibility of the respective courier company.
CA World Logistics acts only as a facilitator and technology provider.
You agree to comply with all applicable shipping laws, including prohibited goods regulations.
You agree to pay all charges associated with shipping and value-added services.
Charges are based on actual weight or volumetric weight, whichever is higher.
In case of weight disputes, the courier partner’s measurement shall be final.
You authorize CA World Logistics to deduct payments from your wallet or preferred payment method.
Shipment cancellation requests must be made before pickup.
Refunds are subject to verification with the courier partner and may take up to 7–10 working days.
Wallet balances are non-transferable and non-refundable unless required by law.
All disputes related to delays, damages, or losses must be raised within 7 days of shipment delivery or failure.
CA World Logistics may assist in dispute resolution but does not guarantee outcomes.
You agree not to ship:
Illegal goods, narcotics, weapons, flammable items, perishable goods, currency, and other restricted items as per government laws.
CA World Logistics reserves the right to reject any shipment found to violate applicable laws.
Intellectual Property
All content, software, trademarks, and logos on this Platform are the intellectual property of CA World Logistics or its licensors. You may not reproduce, modify, or distribute any content without our written consent.
Termination
We may suspend or terminate your access to the Platform at our discretion if you violate these Terms or any applicable law.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Masharashtra, India.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Platform after changes implies acceptance.